Archive
The Archive default channel stores communications for reference, tracking, or compliance.
note
Archive appears in the Default Channels left menu only when the channel is active for your organization.
View archive configurations
Open Default Channels and select Archive. The Organization Archive table includes:
| Column | Description |
|---|---|
| Alias | Recognizable name for the archive configuration. |
| Archive ID | Identifier of the configured archive. A dash appears when no ID is available. |
| Status | Whether the configuration is ready to use. |
| Type | Whether the configuration is for Sandbox or Production. |
| Created | How long ago the configuration was created. |
View archive settings
Archive settings are available to Agents.
When Archive is active, its app is available in Apps with the type Default Channel.
Request a change
Contact Sales to activate or deactivate Archive, or to add, update, or remove an archive configuration or municipality. An agent will make the requested change for your organization.
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