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SMS

The SMS default channel lets your organization send short, time-sensitive messages to mobile devices.

note

SMS appears in the Default Channels left menu only when the channel is active for your organization.

View SMS configurations​

Open Default Channels and select SMS. The Organization SMS table includes:

ColumnDescription
ProviderService provider used to send messages.
CountryCountry supported by the configuration.
StatusWhether the configuration is ready to use.
CreatedHow long ago the configuration was created.

When SMS is active, its app is available in Apps with the type Default Channel.

Request a change​

Contact Sales to activate or deactivate SMS, or to add, update, or remove an SMS configuration. An agent will make the requested change for your organization.

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