Worker controls and environment logs

Use Workers in an environment to pause or resume background data processing. Use Log to review environment activity, including worker changes and the reason for a pause.

Before you start

Open the environment and select General settings. The Workers section appears under Danger zone when the environment's installed software supports worker controls.

Your account needs access to the environment. If you cannot change the worker status, the switch is disabled and its tooltip asks you to contact your manager. See Roles and restrictions for role access information.

Pause background workers

The switch shows Workers active when background workers are enabled.

1. Turn off the switch in Workers. Background workers will stop processing all pending data until you resume them.
2. Optionally enter a Reason for pausing workers.
3. Select Pause.

After a successful change, the switch shows Workers paused. The change applies from this confirmation; you do not need to select Save Details.

Pausing applies to background processing in the environment, across its hosted projects. Pending data waits until you resume the workers.

Resume background workers

1. Return to General settings and find Workers.
2. Turn on the Workers paused switch.
3. Confirm the action, workers will immediately pick up and process queued data.
4. Select Resume.

After a successful change, the switch shows Workers active. You do not need to select Save Details.

Canceling either confirmation restores the previous switch state and label. If the request fails, an error message will be displayed and previous state and label will be restored.

Review the environment log

Select Log in the environment settings.

Column	What it shows
Server Time	The time of the entry. Dates and times use your account's display formats.
Status icon	An indicator for success, error, information, or warning. Error entries are also highlighted.
Action	The activity recorded, such as a project update or a worker change.
Message	Details about the activity.
User	The user's email.

Select Refresh to reload the entries with the current search. You can sort using Server Time or Action, use the page controls, and change Items per page. When there are no entries to show, the table displays No messages yet.

Find a worker change or pause reason

Pausing and resuming workers create log entries with the action Workers. The message reports Workers have been disabled or Workers have been enabled. If you entered a pause reason, it appears in the disabled-workers message after Reason.

To find these entries, select Search and choose User under Action. You can narrow the results by user or date using the filters below.

Search log entries

1. In Log, select Search to open Find your log entries.
2. Set the filters you need.
3. Select Search in the dialog to apply them.

Select Reset search to clear the filters and reload the log. Selecting the Log tab again also resets the search.