Profile preferences and notifications

Use Account settings to update your name or email address, delete your account, choose your date and time display formats, change your interface language, and manage product-update emails. These settings apply to your own account.

Open your account settings

1. Sign in to Flowize.
2. Open your profile menu and select Account settings.
3. Select Details to update your name or email address or delete your account, Preferences to change regional settings, or Notifications to manage product updates.

Update your name

You can change your own first and last names in the Profile section of the Details tab.

1. Open Account settings and select Details.
2. Enter your first name in Name.
3. Enter your last name in Surname. This field is optional.
4. Select Save changes.

Change your email address

The Email section of the Details tab shows your current email address. To change it, you need your current Flowize password and access to the new email inbox. If you have forgotten your password, see Recover your password.

1. Open Account settings and select Details.
2. In Email, select Change email.
3. In Change email address, enter your new address in New email address. Current email address is read-only.
4. Enter your current password in Password.
5. Select Save new email.

After the request succeeds, the dialog closes and Flowize displays Check your inbox with We sent a confirmation email to your new email address. Your current address remains unchanged until you confirm the new one.

Confirm your new address

1. Open the Confirm your new email address email in your new inbox.
2. Select Confirm email.

After a successful confirmation while you are signed in, Flowize displays Email address updated and Your new email address has been confirmed. Select Continue to Flowize to return to the application.

Email requirements and errors

Both New email address and Password are required. The new address must be valid, different from your current address, and unused by another account in Flowize.

Save new email is unavailable when either field is empty, while a field error remains, or while the request is being sent. Correct the highlighted fields before trying again.

Message	What to do
Enter a valid email address.	Check the address format and correct it.
Enter a different email address.	Enter an address other than your current one.
This email address is already in use. Use a different email address.	Choose an address that no other account uses.
Incorrect password. Try again.	Enter your current Flowize password.
Couldn't update your email followed by Try again.	Retry Save new email.

Invalid or expired confirmation links

If confirmation fails, the page displays Couldn't confirm your email and This confirmation link is invalid or has expired. Try again retries the same link; it does not send a new email.

For an invalid or expired link, return to Account settings > Details and repeat the email-change steps to request a new confirmation email. Sign in first if needed. A rejected link does not change your saved address.

A link also stops working after your account's email address changes, or if another account starts using the requested address before you confirm it. You cannot reuse a link after confirming the change.

Delete your account

Use Delete my account on the Details tab to delete the account you are signed in with.

warning

Deleting your account is permanent. You lose access to every organization you belong to.

Before deleting your account

If you are the only Full Admin in any organization you belong to, assign the Full Admin role to another active member in each affected organization before deleting your account. An invited user must accept the invitation before they count as a replacement. See Change user roles.

If you only want to leave one organization, see Leave an organization.

Confirm deletion

1. Open Account settings and select Details.
2. In Delete my account, select Delete account.
3. Review the warning in Delete your account? and enter DELETE in To confirm, type "DELETE".
4. Select Delete account to confirm.

After successful deletion, Flowize signs you out and returns you to the sign-in page.

What deletion changes

Flowize anonymizes your name and email address and removes your organization memberships, roles, tag restrictions, project group memberships, and environment access. It also removes linked single sign-on and two-factor verification methods and revokes your API tokens.

After deletion, Flowize keeps anonymized information for logs. It retains no personal information.

Deleting your account does not delete the organizations or their projects.

Deletion restrictions and errors

Message	What to do
Account can’t be deleted	You are the last Full Admin in one or more organizations. Select Got it, assign another active member the Full Admin role in each affected organization, and try again. Your account remains in place.
Couldn't delete your account. followed by Try again.	Retry the deletion request.

Change regional settings

The Preferences tab contains Regional settings, with menus for Date format, Time format, and Language. Each date and time option includes an example using the current date or time.

1. Select Preferences in Account settings.
2. Choose your Date format and Time format.
3. Choose a Language from the available options.
4. Select Save changes.

After a successful save, Flowize displays Your preferences were updated.

All three menus must have a valid selection before you can save. Save changes is unavailable when there are no unsaved changes, while options are loading, while saving, or when a selection is missing. The menus are unavailable while options are loading or changes are being saved.

Date formats

The Date format menu offers these patterns:

Pattern shown in the menu	Date order
d month yyyy	Day, full month name, year
yyyy-mm-dd	Year, month, day, separated by hyphens
mm/dd/yyyy	Month, day, year, separated by slashes
dd/mm/yyyy	Day, month, year, separated by slashes
dd-mm-yyyy	Day, month, year, separated by hyphens
dd.mm.yyyy	Day, month, year, separated by periods

Time formats

The Time format menu offers three options. All include hours, minutes, and seconds.

Pattern shown in the menu	Time display
h:mm:ss am	12-hour time with lowercase am or pm
h:mm:ss AM	12-hour time with uppercase AM or PM
24-hour	24-hour time

Interface language

The Language menu shows the languages enabled for the application. Flowize includes interface translations for English, Spanish, and Dutch.

After you save a supported language, the interface changes to that language. If a listed language has no supported interface translation, Flowize uses English.

Manage product-update emails

Use Product updates on the Notifications tab to choose whether to receive emails about new features, important changes, and improvements.

1. Select Notifications in Account settings.
2. Turn Product updates on to enable product-update emails, or off to disable them.
3. Wait for Your changes have been saved.

The tab displays Changes are saved automatically. Changing the switch saves the preference immediately, without a separate save action. The switch is unavailable while a change is being saved.

Product updates are enabled when no notification preference has been saved for your account.

Saving and errors

If regional settings fail to save, Flowize displays Couldn't update your preferences. followed by Try again. Your selections remain in the form so you can retry Save changes.

If the product-update preference fails to save, Flowize displays Couldn’t save your changes followed by Try again. The switch returns to its previous value. Change it again to retry.

If the notification preference cannot be loaded, the switch is unavailable and Flowize displays Couldn’t load your notification preference. Refresh the page to try again. Refresh the page before making a change.