π New featureβ
Managed Service
- Managed Service is now managed by organization. That means that all the projects in your organization share the same Managed Service, and you can spend the hours you bought in any of the projects you have.
- You can assign tickets to a project or not, so itβs easier for you to filter tickets of the same project.
- There are now 4 types of tickets you can open:
- Implementation: To request new flows and projects
- Help request: To ask for assistance with existing projects or platform usability
- Feature request: For feedback and suggestions
- Bug reporting: To report issues with the platform